Overview

Led the strategic creation and implementation of the bank's first internal design system, driving adoption across the enterprise while improving both developer efficiency and end-user experience.

Business Challenge

The bank was struggling with inconsistent UI/UX across multiple applications, resulting in a fragmented user experience for banking professionals. Development was inefficient as teams recreated similar components for different applications, with no shared standards or reusable elements. This resulted in: - Increased development time and cost - Inconsistent branding and user experience - Difficulty maintaining applications - Training challenges for banking staff using multiple systems

Strategic Approach

I took a strategic approach by first securing executive buy-in through demonstrating the business value of a unified design system. I then assembled a cross-functional team of designers and engineers to collaborate on establishing core components and patterns. Key strategies included: - Conducting a comprehensive audit of existing interfaces - Identifying high-value components for initial development - Creating a governance model for system maintenance - Developing a phased roll-out strategy

Solution & Implementation

We built an enterprise-grade design system with: - A comprehensive component library built with Typescript - Detailed documentation and usage guidelines on Storybook - A CI/CD pipeline for continuous updates - Version control and semantic versioning - Integration examples for various applications - Training materials and workshops for engineering teams The implementation involved close collaboration with product teams to ensure the system met real-world needs and addressed the most common use cases across the organization.

Business Impact

30% Improvement in Developer Efficiency
20% Increase in User Engagement
40% Reduction in Time-to-Market

The design system delivered significant business value by standardizing interfaces, reducing development time, and improving the user experience. By providing a single source of truth for UI components, we eliminated redundant work and ensured consistency across all digital products.

Team & Collaboration

Design system patterns and components
UI/UX Design Team
Component implementation and documentation
Front-End Engineering Team
Use case prioritization and requirement gathering
Product Management
Testing and validation
Quality Assurance